No, we do not charge for any portion of the design process, we believe your brand deserves it. We are ready and happy to create with you.
The bespoke process takes 6-8 weeks from order submission to receiving your shirts. Timing is primarily dependent on your needs and how much time you would like to make design decisions, we are ready when you are!
We offer logo embroidery as well as heat transfer branding for your logo! All you have to do is get us the logo and let us show you some examples to choose from.
Our mission is to deliver high performance fielding gloves that are built for every player, crafted with precision, and designed for long
Quality is one of our top priorities and so we pride ourselves in creating apparel that uses premium fabric and created with precision. Our clothing is frequently compared against leading retail brands.
No, we take all the creative heavy lifting off your plate so you are simply reviewing a few designs at a time and sharing what you like best. We encourage our partners to get feedback from their peers to arrive to the best design for your brand.
Delivery typically takes 3–7 business days after your order is placed, depending on your location. You’ll receive tracking details once your package ships.
After your order is shipped, you’ll get a confirmation email with a tracking number. Use that number on the courier’s website to follow your delivery in real time.
Yes, we offer international shipping to many countries around the world. Shipping fees & delivery times vary based on your location and selected shipping method.
If your package is delayed or missing, contact our support team we’ll investigate with the courier and ensure it’s either delivered or replaced.
You may update your address within 2 hours of placing the order by contacting our support team. After that, we cannot guarantee changes.
At the moment, we do not offer scheduled deliveries, but express shipping ensures faster arrival within the promised timeframe.
Yes, if you're not fully satisfied with your purchase, you may return the product within 30 days of delivery, provided it is unused and in its original packaging
Once we receive your returned item, it typically takes 5–7 business days to process your return or issue a refund. You’ll receive a confirmation email once the refund has been initiated.
Yes, a receipt or valid proof of purchase is required to process any returns or exchanges. This helps us verify your order and ensure a smooth return experience.
Yes, returns or exchanges must be initiated within 30 days of your purchase. Products must be unused, in original condition, and include all packaging.
Yes, you can exchange an item for different product of equal or lesser value, as long as it’s within 30 days of purchase and the item is unused and in its original condition.
If you received a damaged or incorrect item, please contact our customer support team within 7 days of delivery with a photo of the product and your order details.
You can contact our support team via our Contact Us page or through our social media channels such as tik tok, instagram, facebook, or X.
We aim to respond to all inquiries within 24–72 business hours. Our team works diligently to ensure your questions are answered as quickly as possible.
Yes, we provide support on how to break in a glove. If you need help, please send us an email at hi@yabaibaseball.com
Once your order is shipped, you’ll receive a confirmation email with tracking details. You can also log in to your account to check status.
Yes, for bulk or wholesale inquiries, please send us an email at hi@yabaibaseball.com. We will respond to your inquiry as soon as we can.
Yabai gloves are made from high quality materials and carefully crafted for high performance. We do not sell through retail channels so you are not paying the retail mark up on the gloves. You are getting the same or better quality fielding gloves from major brands but at a reasonable, fair price.
